Guest Services and Facilities
- Credit cards
- AX / VS / MS / UC / DC / DN / JCB / SA / UF / NS
- Check in time
Check out time
- 2:00 p.m.
* Imperial Club International Members are invited to check in at 1:00 p.m. and check out at 6:00 p.m. Please request this service when making reservations.
- Wake - Up Calls
- Our staff provide wake-up calls for guests who would like to wake up at a different time than usual without worrying about oversleeping. The hotel also offers automated wake-up calls in eight languages for your convenience.
- Room Service
- Guests can enjoy the traditional tastes that the Imperial Hotel has to offer in the privacy of their own room. Room service is available 24 hours a day, so please feel free to order an item from the menu whenever you wish. In addition, Japanese and Chinese dishes are also available through room service.
- Delivery Service
- Items can be delivered via our delivery counter, at the location: Second Floor Lobby Bell Captain's Desk
- 1,000 yen per vehicle per night for guests staying at the hotel.
The parking area can be used from the day of check-in until 6:00 p.m. on the day of check-out.
[Underground Parking Area Information]
- Capacity 500 vehicles
- Height limit 2.3 m
- No reservation necessary
- Accessible 24 hours a day
[For guests using the parking area]
Please show the parking slip that you have received at the parking area to the front desk (second floor).
The parking slip can be shown at any time during your stay.
- In-room Massage Service
- Shiatsu massage is provided in guestrooms.
Hours: Noon - 2:00 a.m.
Fees: 50 minutes 5,940 yen 80 minutes 9,504 yen 100 minutes 11,880 yen
- post office
- 9:00 a.m. - 5:00 p.m. weekdays (Closed on Saturdays and National Holidays) Financial services to 4:00 p.m.