Service on The Imperial Floors
In order to help you experience a completely enjoyable and relaxing stay, we offer you the following added benefits
Guest Attendant Service
Reception hours: 8:00 a.m. - 9:00 p.m.
Our dedicated Imperial Floor Guest Attendants are available to assist you with any requests to ensure a comfortable and memorable stay.
One-Drink Service
Reception hours: 6:00 p.m. - 8:00 p.m.
Enjoy a selection of alcoholic and non-alcoholic beverages served in the comfort of your room.
Private Bar
Soft drinks in the refrigerator and snacks in the drawer are complimentary.
Additional items and alcoholic beverages from the private bar are subject to a charge.
Turn-down Service
Reception hours: 5:00 p.m. - 9:00 p.m.
Our staff will visit your room to prepare it for the night, including by replenishing towels, replacing used
glassware, and removing trash. If you do not require this service, please contact the Operator by dialing 9.
Shoe Shine Service
Reception hours: 6:00 p.m. - 11:00 p.m.
Hotel staff are available to have your shoes shined and returned to you the following day at your preferred time.
Newspapers
Up to two newspapers of your choice may be delivered to your room. Available titles include Nikkei,Yomiuri,Asahi,
Mainichi, and The Financial Times.Digital editions of The New York Times and The Financial Times are also accessible
via the in-room tablet.
For any further inquiries or assistance, please contact the Operator by dialing 9.