FAQsAbout Facilities

Please refer to the Maps and Directions page.

We open the hotel in the later part of April and close early in November every year.

Temperatures: Japan has four seasons and temperatures vary by season. In summer, the temperature confortably ranges to average highs of 22°C (72°F) in Kamikochi.
In early spring or late autumn it may be lower than 0°C ( 32°F).

Other than requesting guests avoid excessive exposure of skin or unsuitable clothing that may give a negative impression to other guests, we have no specific dress codes in public areas.
In the Dining Room, we request guests to avoid excessive casual clothes or shoes like T-shirts, knee pants, sandal shoes, or mountaineering boots.
Many of Gentlemen wear jackets and Ladies wear dress in the Dining Room.

We accept the following cards: AX / VS / MS / UC / DC / DN / JCB / SA and so on.

There may be limitations for cards not listed above, or at certain shops or restaurants, so please inquire for details.

The foyer and entrances / exits have ramps, and there is a wheelchair-accessible multipurpose restroom located on the Lobby Floor. We do not have ostomate-accessible restrooms.

We provide complimentary usage of wheelchairs within the hotel. Please inquire when making the reservation.

We do not have a nursing room. Please inquire at the front desk.
For changing babies, please use the baby-changing station in the multipurpose restroom located on the Lobby Floor.

All guest rooms are strictly non-smoking. Designated smoking areas are available on-site; please feel free to ask our hotel staff for assistance.

There are unforntunately no ATMs, Banks, Post Offices which provide cashing services in Kamikochi District. Please prepare cash in advance.
We accept, however, the following cards in Kamikochi Imperial Hotel: AX / VS / MS / UC / DC / DN / JCB / SA / UF / NS / Takashimaya

Residents guests may use high-speed LAN for free of charge in their rooms. We also provide Wi-Fi connections. Please inquire the staff at the Front Desk.
You may use Wi-Fi connections in the Lobby Floor. Please inquire the staff at the Front Desk.

It is unfortunately restricted to resident guests. Resident guests can use it for free of charge.

Please note that the private cars are restricted in Kamikochi and they have to park at either Hirayu parking area or Sawando parking area. Shuttle bus and taxi are available at both parking area. Please also note that guests are requested to arrive at the hotel before 6:00 p.m. as the entrance to Kamikochi is closed at night.

Kamikochi offers an abundance of breathtaking spots perfect for a scenic stroll. These include the iconic Kappa Bridge, the symbolic heart of the area; Taisho Pond, renowned for the striking silhouettes of its submerged withered trees; and the mystical Myojin Pond, where the inner shrine of Hotaka Shrine stands serenely by the water. Along your walk, you will also encounter the relief dedicated to Walter Weston, the British missionary who introduced the wonders of the Japanese Alps to the world, offering a fascinating glimpse into the region's history.

We are honored to send them by mail, so please refer here for details.
Tel: +81-263-95-2001 (General Inquiries)
Fax: +81-263-95-2412

Please telephone us or inquire the staff at the Front Desk.
Tel: +81-263-95-2001 (General Inquiries)
Tel: +81-3-3592-8001 (During the Winter Off-Season)

We offer umbrellas, rain ponchos, walking shoes and maps of the surrounding areas for our resident guests. Please inquire the staff at the Front Desk.