FAQsAbout Giftshop

About Giftshop

Q Which credit cards do you accept?

We accept the following cards: AX / VS / MS / UC / DC / DN / JCB / SA and so on.

There may be limitations for cards not listed above, or at certain shops or restaurants, so please inquire for details.

Q Can I reserve items, to have them set aside?

We are pleased to reserve items. Please telephone us and let us know when you pick them up.

Q Can I purchase the Kamikochi Imperial Hotel's original items at other locations?

Please telephone us. Tel: +81-263-95-2001 (General Inquiries)

Q How can I pay when order by the phone?

We request the payment in advance by bank transfer.