Internet, wake-up calls, and in-room massage are just some of the other services available to guests during their stay

Complimentary Internet Access and Wi-Fi

Each guest room is provided with free Internet access. In addition, guests can enjoy free Wi-Fi access from anywhere within the hotel during their stay.

At check-in, guests are provided with a Wi-Fi ID and password. Opening the browser on your device will bring up the Wi-Fi ID and password entry screen. Just enter the ID and password to enjoy the complimentary Wi-Fi service.

Note: Wi-Fi is not available inside the hotel's parking structure or inside the Imperial Hotel Plaza in the Tower.

Wake-up calls

Our staff provide wake-up calls for guests who would like to wake up at a different time than usual without worrying about oversleeping. The hotel also offers automated wake-up calls in the following eight languages for your convenience:

Japanese, English, Korean, Chinese, German, French, Spanish, and Russian

Room Service

Guests can enjoy the traditional tastes that the Imperial Hotel has to offer in the privacy of their own room. Room service is available 24 hours a day, so please feel free to order from the menu whenever you wish. Japanese and Chinese dishes are also available through room service.

Room Service menu (PDF 580KB)

Parking

Parking is available free of charge to registered guests (until 6 pm on checkout day). In addition, Hotel restaurants provide customers with parking vouchers valid for various periods.

Shoe Shining Service

Our staff puts their soul into every shoe shine.

In-room Massage Service

Our traditional Japanese shiatsu-based whole body massage stimulates the circulation and removes the build-up of fatigue in the muscles.

Enjoy a relaxing massage in the privacy of your own room.

* We offer a variety of other massage options,as well as rejuvenating Foot massages (7,800yen for 60minutes), Head massage & shiatsu course (10,400 yen for 80 minutes).
   Please contact us at your convenience for additional information.