Internet, wake-up calls, and in-room massage are just some of the other services available to guests during their stay
Complimentary Internet Access and Wi-Fi
Each guest room is provided with free Internet access. In addition, guests can enjoy free Wi-Fi access from anywhere within the hotel during their stay.
At check-in, guests are provided with a Wi-Fi ID and password. Opening the browser on your device will bring up the Wi-Fi ID and password entry screen. Just enter the ID and password to enjoy the complimentary Wi-Fi service.
- Maximum upload/download speeds of 1 Gbps
- 24 hours a day
Note: Wi-Fi is not available inside the hotel's parking structure or inside the Imperial Hotel Plaza in the Tower.
Our staff provide wake-up calls for guests who would like to wake up at a different time than usual without worrying about oversleeping. The hotel also offers automated wake-up calls in the following eight languages for your convenience:
Japanese, English, Korean, Chinese, German, French, Spanish, and Russian
Guests can enjoy the traditional tastes that the Imperial Hotel has to offer in the privacy of their own room. Room service accepts orders from 6:00 a.m. to 10:00 p.m., so please feel free to order from the menu whenever you wish. Japanese and Chinese dishes are also available through room service.
Parking Fees (Tax inclusive)
- 30 minutes
- 600 yen
- One day
- 12,000 yen (10 hours or more)
April 1st, 2022, we will charge guest parking fees for those staying at the hotel.
Parking fee: ¥2,000 per car per night per visit. (Usual rates: maximum ¥12,000 per day)
Parking is complimentary for Imperial Club members and for Imperial Club Grace members, through the end of September, 2022.
Imperial Club members and Imperial Club Grace members are invited to use these parking services without charge until the end of September, 2022.
In addition, Hotel restaurants provide customers with parking vouchers valid for various periods.
Shoe Shining Service
Our staff puts their soul into every shoe shine.
- B1, Main Building
- 10:00 a.m.-1:00 p.m.,
2:00 p.m.-6:00 p.m.
(closed Sundays and holidays)
In-room Massage Service
Our traditional Japanese shiatsu-based whole body massage stimulates the circulation and removes the build-up of fatigue in the muscles.
Enjoy a relaxing massage in the privacy of your own room.
- 10:00 a.m. - 1:30 a.m.
- 8,400 yen for 60 minutes
11,200 yen for 80 minutes
14,000 yen for 100 minutes
* Experience this newly-refined reflexology treatment that helps alleviate stress.
* We offer a variety of other massage options, Head massage & shiatsu course (11,200 yen for 80 minutes).
Please contact us at your convenience for additional information.
IMPERIAL HOTEL, TOKYO
Tel: +81-3-3504-1111 (General)
Fax: +81-3-3581-9146 (General)
1-1, Uchisaiwai-cho 1-chome, Chiyoda-ku, Tokyo 100-8558