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FAQs
Find answers to frequently asked questions.
Inquiries to Our Hotels
We kindly inform you that we are unable to respond to inquiries submitted via our contact form on weekends, public holidays including the New Year period and early May.
If your desired date of use or reservation is approaching soon, we kindly request that you contact us by phone. We appreciate your understanding and cooperation.
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*For inquiries regarding Accommodation and Imperial Hotel Limousine Service, we will continue to provide responses even during the New Year holiday period.