For your safety and protection and in consideration of all our patrons and the wellbeing of the general public, please kindly note the following temporary changes in hours and operations at the Imperial Hotel, Tokyo.

Additionally, for the safety and protection of our guests and employees in preventing coronavirus infection, we strongly urge everyone to take special care in regard to hygiene.

As a further precaution, some hotel personnel will, for the time being, wear face masks while on duty.

We deeply appreciate your kind understanding and cooperation.

RESTAURANTS and HOTELSHOP

Main Bldg. 17F	Buffet The Imperial Viking Sal	Temporarily Closed TEL.+81-3-3539-8187
Main Bldg. 17F	The Imperial Lounge Aqua	11:30 a.m. - 9:00 p.m. TEL.+81-3-3539-8186
Main Bldg. 17F	Kamon	Temporarily Closed TEL.+81-3-3539-8116
Main Bldg. MF	Les Saisons	Temporarily Closed for Lunch and Dinner Breakfast 7:00 a.m. - 10:00 a.m. TEL.+81-3-3539-8087
Main Bldg. MF	Old Imperial Bar	Temporarily Closed TEL.+81-3-3539-8088
Main Bldg. MF	San Applause	Lunch 11:30 a.m. - 2:30 p.m. Dinner 5:00 p.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3595-2271
Main Bldg. 1F	Parkside Diner	Temporarily Closed for Breakfast 11:00 a.m. - 9:00 p.m. TEL.+81-3-3539-8046
Main Bldg. 1F	The Rendez-Vous Lounge and Bar	9:00 a.m. - 7:00 p.m. TEL.+81-3-3539-8045
Main Bldg. 1F	Gargantua Delicatessen	11:00 a.m. - 6:30 p.m. TEL.+81-3-3539-8086
Main Bldg. LL1	Tokyo Nadaman	Temporarily Closed for Breakfast Lunch 11:30 a.m. - 2:00 p.m. Dinner 5:00 p.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3595-2271
Main Bldg. LL1	Nakata	11:30 a.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3503-6026
Tower Bldg. LL1	La Brasserie	Temporarily Closed TEL.+81-3-3503-8073
Tower Bldg. LL1	Tokyo Kitcho	Lunch 11:30 a.m. - 2:30 p.m. Dinner 5:00 p.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3504-0777
Tower Bldg. LL1	Isecho	11:00 a.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3503-1800
Tower Bldg. LL1	Sushigen	11:00 a.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3503-3600
Tower Bldg. LL1	Ten-ichi	11:00 a.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3503-1001
Tower Bldg. LL1	Peking	Lunch 11:30 a.m. - 2:30 p.m. Dinner 5:00 p.m. - 8:00 p.m. *Temporarily Closed on April 4th and 5th TEL.+81-3-3503-8251
	Room Service	6:00 a.m. - midnight TEL.+81-3-3504-1111(switchboard)

FACILITES

Main Bldg. 5F	Executive Services Floor	Weekdays 8:00 a.m. - 7:00 p.m. *Temporarily Closed on Weekdays and Holidays TEL.+81-3-3539-8191
Main Bldg. 5F	Club Lounge	9:00 a.m. - 5:00 p.m. TEL.+81-3-3539-8061
Main Bldg. 5F	The Club Room	Temporarily Closed TEL.+81-3-3539-8061
Main Bldg. LL1	Imperial Hotel Arcade	Weekdays and Saturdays 11:00 a.m. - 7:00 p.m. Sundays 10:00 a.m. - 5:00 p.m. *April 6th to 10th: 11:00 a.m. - 6:00 p.m. *Temporarily Closed on April 4th, 5th, 11th, and 12th TEL.+81-3-3504-1111(switchboard)
Tower Bldg. 20F	Fitness Center, Pool & Saunas	Temporarily Closed TEL.+81-3-3504-1111(switchboard)
Tower Bldg. 1-4F	Imperial Hotel Plaza	11:00 a.m. - 7:00 p.m. *April 6th to 10th: 11:00 a.m. - 6:00 p.m. *Temporarily Closed on April 4th, 5th, 11th, and 12th TEL.+81-3-3504-1111(switchboard)

We request your attention in noting the Imperial Hotel, Tokyo is implementing the following measures to prevent the spread of infection from the new coronavirus. These measures place top priority on the health and safety of our patrons, guests and employees, and to assure their peace of mind.

We request your gracious understanding and complete cooperation at this time.


Main Initiatives of the Imperial Hotel, Tokyo

Precautions regarding Public Spaces:

1. Provision of alcohol-based disinfectants
Disinfectant is provided in lobbies, restaurants and restrooms on each floor of the hotel for the sanitation, usage and convenience of our guests, patrons and visitors.

2. Enhanced ongoing disinfection
Alcohol-based disinfection is conducted continuously at places and on surfaces that are frequently touched by the public, such as door knobs, doors, escalator handrails, elevator buttons, and restroom doors.

3. The wearing of masks when serving guests and customers
For the maintenance of health, safety and public hygiene, hotel personnel will wear masks when serving customers.

4. Establishing the health status of guests
Upon check-in, our staff will fill out a questionnaire on the health status of all arriving guests and record their journey transit points up to arrival at the hotel.

5. Change of service format in buffet style restaurant
Personnel at the buffet style "Imperial Viking Sal" restaurant on the 17th Floor of the Main Building will serve guests their selected dishes.

6. Temporary closure of pool, fitness center and sauna facilities
The pool, fitness center and sauna on the 20th Floor of the Tower Building are currently closed until further notice.

Employee Initiatives

1. Wearing of masks when commuting to and from work
Imperial Hotel employees are provided with masks which they are required to wear when commuting to and from work.

2. Physical examination upon arrival at work
At our employee entrance, each employee's body temperature is thermographically measured and their hands thoroughly disinfected. Any employee with a fever of 37.5°C or higher or who is not in good physical condition is required to convalesce at home for two days or more or as further needed to recover.

3. Alcohol-based disinfectant for back-offices and other employee facilities
Alcohol-based disinfectant is provided for use by employees using a back-of-the-house office and when leaving restrooms.

4. Managing personnel in poor physical condition
A code of conduct for staff in poor health and a system for overseeing and managing the health of employees have been introduced.

5. Refraining from attendance at all nonessential and non-urgent assemblies and meetings
Employees are prohibited from making nonessential and non-urgent business trips and from overseas travel, and are requested to refrain from attending gatherings and events where unspecified large numbers of people gather, including workplace dinners and meetings.

6. Staggered working hours
We focus on endeavoring to prevent infection by commuting during busy hours, mainly with respect to back-office employees.


Requests to Guests

・We formally request your continual cooperation in using the alcohol-based disinfectants when you visit our premises, so that everyone on the hotel premises can use our facilities without undue concern.

・ We request that anyone who is running a high fever, or is otherwise in poor physical condition, refrain from entering the premises. Your cooperation and compliance are essential to all at this time.

・ If you become unwell, please immediately inform a nearby member of our staff .

* The above will likely be updated in accordance with changes in the policies of the Japanese government and related organizations. We ask your ongoing attention and cooperation.

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March 27th, 2020　Imperial Hotel, Tokyo