Concierge
Concierge serves to help ensure our guests an enjoyable stay.
For information about sightseeing, restaurants or shopping, for help with booking entertainment, and more, staff at the desk are ready to provide assistance.
Hours | Hours 7:30 a.m. - 9:30 p.m. |
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- Maps of the local area.
- Help with arranging day tours for guests to destinations such as Hakone, Kamakura and Kyoto, through a travel agent.
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Arranging a Imperial Hotel Limousine Service, or a shuttle bus service, to Narita or Haneda airport.
(Shuttle bus service is also available at Guest Service Counter)
Assisting you in any other way: please approach us during your stay with any questions or requests.
Reserve / Inquiry
Reserve a Room
Inquiry Form
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*Telephone inquiries are accepted
with pleasure 24 hours a day.
MEMBERSHIP
Members of the Imperial Club International enjoy a vast array of privileges.
The membership is free of charge and you can apply online.

Digital Account for the Imperial Hotel
ID offers you exclusive complimentary or discount coupons, as well as seasonal announcements and the latest information delivered straight to your inbox.
Imperial Club International
We invite you to apply for Imperial Club International membership at no charge through our website.