Other Services

Internet, wake-up calls, and in-room massage are just some of the other services available to guests during their stay

In-room Massage Service

Our traditional Japanese shiatsu-based whole body massage stimulates the circulation and removes the build-up of fatigue in the muscles.
Enjoy a relaxing massage in the privacy of your own room.

10:00 a.m. - 1:30 a.m.
8,400 yen for 60 minutes
11,200 yen for 80 minutes
14,000 yen for 100 minutes
  • *
    Experience this newly-refined reflexology treatment that helps alleviate stress.
  • *
    We offer a variety of other massage options, Head massage & shiatsu course (11,200 yen for 80 minutes).
    Please contact us at your convenience for additional information.


  • Second Anniversary

To commemorate the occasion, we have introduced the ‘HARNN’ oil body care products from Thailand. Enjoy a New Aroma Treatment Service that leaves you feeling invigorated, rejuvenated and refreshed.

Wake-up calls

Our staff provide wake-up calls for guests who would like to wake up at a different time than usual without worrying about oversleeping. The hotel also offers automated wake-up calls in the following eight languages for your convenience:

Japanese and Chinese dishes are also available through room service.

Room Service

Guests can enjoy the traditional tastes that the Imperial Hotel has to offer in the privacy of their own room. Room service accepts orders from 6:00 a.m. to Midnight, so please feel free to order from the menu whenever you wish. Japanese and Chinese dishes are also available through room service.


Parking Fees

Parking fee: ¥2,000 per car per night per visit. (Usual rates: maximum ¥12,000 per day)
Parking is complimentary for Imperial Club members and for Imperial Club Grace members, through the end of March, 2023.
Please ask for details regarding the parking fee at the Front Desk.
In addition, hotel restaurants provide customers with parking vouchers valid for various periods.

Shoe Shining Service

Our staff puts their soul into every shoe shine.

B1, Main Building
10:00 a.m.-1:00 p.m., 2:00 p.m.-6:00 p.m.
(closed Sundays and holidays)

Complimentary Internet Access and Wi-Fi

Each guest room is provided with free Internet access. In addition, guests can enjoy free Wi-Fi access from anywhere within the hotel during their stay.

At check-in, guests are provided with a Wi-Fi ID and password. Opening the browser on your device will bring up the Wi-Fi ID and password entry screen. Just enter the ID and password to enjoy the complimentary Wi-Fi service.

Maximum upload/download speeds of 1 Gbps
(best-effort delivery)
24 hours a day
  • *
    Note: Wi-Fi is not available inside the hotel's parking structure.

Reserve / Inquiry

Reserve a Room


Inquiry Form

  • *
    Telephone inquiries are accepted
    with pleasure 24 hours a day.


Members of the Imperial Club International enjoy a vast array of privileges.
The membership is free of charge and you can apply online.


MY IMPERIAL offers you exclusive complimentary or discount coupons, as well as seasonal announcements and the latest information delivered straight to your inbox.

Imperial Club International Imperial Club International

We invite you to apply for Imperial Club International membership at no charge through our website.