A brilliant array of grandly appointed ballrooms, Japan's largest hotel executive service center, pool, fitness center, saunas and a gracious and useful Guest Relations Desk assure every guest an ideally balanced, rewarding and memorable sojourn.
Guest Services
- Concierge
- Concierge serves to help ensure our guests an enjoyable stay.
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Concierge serves to help ensure our guests an enjoyable stay. For information about sightseeing, restaurants or shopping, for help with booking entertainment, and more, staff at the desk are ready to provide assistance.
- Hours : 7:30 a.m. - 9:30 p.m.
- Amenities
- A variety of amenities are available to ensure a pleasant stay.
- A variety of amenities are available to ensure your sojourn with us is as perfect as possible. If you are interested in any of the amenities, simply notify us of your request when making your reservations.
- Laundry Services
- Providing standard laundry, dry cleaning, and clothes-pressing needs.
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Providing standard laundry, dry cleaning, and clothes-pressing needs.
- Hours : Laundry, Dry Cleaning 7:30 a.m. - 8:00 p.m. / Pressing 7:30 a.m. - 11:00 p.m.
- Airport Transfer
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Imperial Hotel Limousine Service
Offering the same high level of service and comfort as a stay at the Imperial Hotel , our Limousine Service promises to satisfy your every need. Whether for business or pleasure, feel confident that even the smallest details will be attended to with the greatest care.
- Other Services
- Internet, wake-up calls, and in-room massage are just some of the other services available to guests during their stay.
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- Complimentary Internet Access and Wi-Fi
- Wake-up calls
- Room Service
- Parking
- Shoe Shining Service
- In-room Massage Service
Facilities
- Banquet Rooms
- Offering 26 different banquet and function rooms, many equipped with the newest state-of-the-art support systems for conferences, seminars and exhibitions.
- Offering 27 different banquet and function rooms, many equipped with the newest state-of-the-art support systems for conferences, seminars and exhibitions.
- Executive Services Floor
- A full array of uncompromising executive services and five star business facilities are at your disposal, all on the 5th Floor, Main building.
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A full array of uncompromising executive services and five star business facilities are at your disposal, all on the 5th Floor, Main building.
- Location : 5F, Main Bldg.
- Reception Hours : Weekdays 8:00 a.m. - 9:00 p.m. / Weekends and National - Holidays 8:00 a.m. - 5:00 p.m.
- Contact : Tel +81-3-3539-8191
- Music Room
- The floor offers sound-proof music room furnished with a Steinway piano and a variety of sound and video equipment, for visiting musicians and singers wishing to practice or rehearse.
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The floor offers sound-proof music room furnished with a Steinway piano and a variety of sound and video equipment, for visiting musicians and singers wishing to practice or rehearse.
- Locaion : 5F, Main Bldg.
- Hours : Weekdays 8:00 a.m. - 9:00 p.m. / Weekends and National Holidays 8:00 a.m. - 5:00 p.m.
- Contact : +81-3-3504-1111
- Prices : Registered Guests 2 hours complimentary usage / Imperial Club Members 17,820 yen / per hour
* Advanced reservation recommended
- Fitness Center, Pool and Saunas
- Exclusively for our guests, the Tokyo Imperial's Fitness Center features a useful variety of state-of-the-art exercise equipment.
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Exclusively for our guests, the Tokyo Imperial's Fitness Center features a useful variety of state-of-the-art exercise equipment.
- Location : 20F, Tower Bldg.
- Hours : Fitness Center 5:00 a.m. - 10:00 p.m. / Pool 6:00 a.m. - 10:00 p.m. / Saunas and Lounge 7:00 a.m. - 10:00 p.m. / Massage Parlor 10:00 a.m. - 10:00 p.m.
- Contact : +81-3-3504-1111
- Usage Charge (per person, per day ) : Fitness Center 1,080 yen / Pool- Saunas 1,080 yen / All Facilities 2,160 yen / Visitors accompanying Registered Guests 5,400 yen
- Esthetics, Beauty Care
- Esthetics experts share treatments and ingredients that relax muscles, calm stress and soothe over-worked minds.
- Baby Room
- A gracious team of the highly-experienced, certified staff members who have received specialized education and experience-oriented childcare training.
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The highly-experienced certified staff members have received specialized education and experience-oriented childcare training. They affectionately care for the children of our guests.
- Location : 4F, Main Bldg.
- Hours : 10:00 a.m. - 9:00 p.m.
- Contact : +81-3-3504-1111
- Prices : Regular fee (up to two hours) 5,400 yen / Extension fee (each additional 30 minutes) 1,404 yen
- Advanced reservations are required.
- Please call and make a reservation by 9:00 p.m. the day before you wish to use this service.
- Night time/early morning fee 150% of regular fee (before 10:00 a.m.)
- Tea Ceremony Room "TOKO-AN"
- The Imperial offers tea-ceremony demonstrations in elegant tea-ceremony rooms.
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The Imperial offers tea-ceremony demonstrations in elegant tea-ceremony rooms.
- Location : 4F, Main Bldg.
- Hours : 10:00 a.m. - 4:00 p.m.
- Closed on Sundays and National Holidays
- Prices : Tea and Sweets 1,500 yen per person / Private Rental 226,000 yen per day / Kaiseki - courses: 22,600 yen/26,000 yen/28,000 yen
- Please make advance reservations prior to your visit.
Other informations
- Room Service
- Room service takes orders 24 hours a day, serving everything from hearty Western style meals, Japanese food, and light meals or snacks such as sandwiches and udon noodles.
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Room service takes orders 24 hours a day, serving everything from hearty Western style meals, Japanese food, and light meals or snacks such as sandwiches and udon noodles.
- Hours: Breakfast 6:00 a.m. - 11:30 a.m. / Luncheon and Dinner 11:30 a.m. - 9:30 p.m. / Late Evening Selections 9:30 p.m. - 1:00 a.m. / Early Morning Selections 1:00 a.m. - 6:00 a.m.
- Dining Experiences
- Japanese cuisine was designated an Intangible Cultural Property by UNESCO. Enjoy teppanyaki, tempura, sushi and other Japanese cuisine here at the Imperial Hotel.
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Japanese cuisine was designated an Intangible Cultural Property by UNESCO. Enjoy teppanyaki, tempura, sushi and other Japanese cuisine here at the Imperial Hotel.
- Teppanyaki
- Tempura
- Sushi
- Japanese Cuisine
- Credit Cards
- AX/VS/MS/UC/DC/DN/JCB/SA/UF/NS
- Check in time
Check out time 2:00 p.m.
Noon
* Imperial Club International Members are invited to check in at 1:00 p.m. and check out at 3:00 p.m. Please request this service when booking.
- Wake - Up Calls
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- A multilingual alarm function provided on your phone. (English, Korean, Chinese, German, French, Spanish and Russian )
- Wake-up call from an operator.
- Parking
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600 yen/30 minitues 12,000 yen/day
* Complimentary for registered guests until 6:00 p.m. at check out date
Only self-parking
- Shoeshine Services
Shoeshine corner: 10:00 a.m.-1:00 p.m., 2:00 p.m.-6:00 p.m.
( closed on sundays and national holidays)
LL1, Main Bldg.
- Massages Services
In your guest room 10:00 a.m. - 1:30 a.m.
At the Massage Clinic 10:00 a.m. - 10:00 p.m.
Reception Desk for Massage Clinic closes at 9:00 p.m.
4F, Main Bldg.
- Post Office
Weekdays 9:00 a.m. - 5:00 p.m. (closed on weekends and national holidays)
Financial services to 4:00 p.m.
- Luggage
Luggage storage, transport and coordination
Lobby floor, Main Bldg.
- News Stand
8:00 a.m. - 9:00 p.m.
1F, Main Bldg.
- Drug Store
8:30 a.m. - 9:00 p.m.
1F, Main Bldg.
- Pet Policy
Only seeing eye and assistant dogs permitted
CONTACT
IMPERIAL HOTEL, TOKYO
Tel: +81-3-3504-1111 (General)
Fax: +81-3-3581-9146 (General)
1-1, Uchisaiwai-cho 1-chome, Chiyoda-ku, Tokyo 100-8558